Our Services
Policies & FAQs
Vaccinations
All pets must be current on vaccinations before they will be admitted to the kennel. When making a reservation, we’ll ask for the name of your veterinarian and we will contact them regarding vaccination dates. Some veterinarians are unable to provide vaccination dates due to the most recent HIPAA law. Accordingly, it’s a good idea for you to check with your veterinarian to make sure your pet is current on all vaccinations to avoid any last-minute delays. Remember, all first-time vaccinations must be given at least 10 days prior to boarding. We’ll try to contact you at least one week prior to your pet’s stay if your pet needs an update on vaccinations.
Dogs- All dogs must have the following vaccinations:
- Rabies
- DHLPPC
- Bordetella
All Kennel Camps dogs must be:
- current on vaccinations for Rabies, Bordetella, DHLPP
- spayed/neutered
- non aggressive and not overly protective
- free of fleas
Cats- All cats must have the following vaccinations:
- Rabies
- FVRCP
- FELV
Reservation and Payment Policies
We accept reservations as far as one year in advance. Try out PetBookings.com for 24/7 reservation access, or we are happy to take reservations during our business hours. If you need to cancel a reservation, we ask that you do so at least 48 hours in advance. A one-day boarding charge may be assessed for late cancellations. In the event you return home early, you may be asked to pay for the dates you reserved if we were unable to place another pet in that spot.
- All charges must be paid in full when you pick up your pet.
- We accept personal checks, cash, and credit cards (Visa and Mastercard).
- During peak boarding periods you may be asked to pre-pay a portion of your charges.
- Zionsville Country Kennel will not release your pet to anyone other than the owner, unless specific instructions from the owner are requested otherwise.